Microsoft account doesn - If the diagnostic doesn't detect any issue, but you still can't sign in to Teams, or you don't have a Microsoft 365 administrator account, select the button below to download SaRA and automatically start the tests. For more information about SaRA, see About the Microsoft Support and Recovery Assistant.

 
If that doesn't work, try these steps to find out what kind of account you have. From the sign-in screen, select Sign-in options. If you see the Microsoft account icon, you're using a Microsoft account. Choose the step below based on the type of account you have.. Serpent

If you forgot your Microsoft account email address or you signed in and got the error message, That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Username lookup. Check products or services. Check if closed.To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ...Apr 7, 2021, 4:57 PM. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one."If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed.So I have my school Office account, hence the.xxxx.edu extension to my email in the image, and I have had trouble for a long time trying to log-in to OneDrive on my laptop through my school account. What's weird to me is I'm able to log-in to my account in Microsoft Word and Excel, as shown in the images below, but OneDrive is having trouble...Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to WindowsThe Microsoft account can be used to log into a Windows 8 computer and it gives you access to online file storage with Skydrive, as well as a host of other services. Separately – separately! – subscribers to Office 365 business plans have an Office 365 account.The only way that gets back your account is to fill out the account recovery form and provide any information you have ever used.After the verification is passed, the account department will contact you to recover it. Here are some tips that may help you successfully pass the verification. (It will be helpful if you use a device, you previously ...Your Microsoft account. Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards. Microsoft account dashboard.Based on the information I found in a similar thread in Power Automate community, you need to use Office 365 Outlook connector to sign in and connect to your work or school account. For your information: Power Automate Outlook.com - Invalid connection. Best regards, Dihao. -----------------------. * Beware of scammers posting fake support ...On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...Jan 12, 2022 · My daughter's new Samsung A32 Android phone, on which she uses the Microsoft Launcher, Microsoft Edge sync'ed to her account, and Outlook, doesn't show up under her Microsoft account's devices, and as a result her screen time on that device doesn't show up in the weekly reports. This worked fine with her former (Nokia 4.2) phone. We would like to show you a description here but the site won’t allow us.Hi. I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accounts Feb 10, 2023 · If you are able to sign in to your Microsoft account in the browser but cannot sign in to the Microsoft Store, you can use this procedure to repair and reinstall the Microsoft Store. Step 1: Check if doesn't have any corrupt files on the windows. 1-Right-Click on Start then click on Windows Powershell (admin) Jul 3, 2020 · Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed. If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ...Feb 25, 2016 · If it is a folder from his consumer OneDrive, you need to sign in with Microsoft account (the account signed up ourselves, it can be Outlook, Hotmail, Gmail and other email address). The OneDrive in Office portal is OneDrive for Business. It is personal sites for Office 365 users. We need to use work/school account (the account created by admin ... I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. "Apr 7, 2021, 4:57 PM. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one."Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to Windows To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsDec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open SettingsIf you close your Microsoft account, there's a 60-day grace period during which you can change your mind and reopen your account. After 60 days, your Microsoft account will be permanently deleted. See How to close your Microsoft account for more info. Reopen your Microsoft account. Go to account.microsoft.com and sign in.Microsoft Account doesn't exist. So you know how if you go to settings on your pc you can see the Microsoft account you use for the pc. Well the Microsoft account i use for the pc is *** Email address is removed for privacy *** but when i go to sign into it it says that that account doesn't exist so then I try to make an account with that email ...Apr 16, 2018 · The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in. Feb 21, 2022 · Microsoft account doesn't exist message when logging on to new laptop I am just swapping to a new laptop and when trying to log on it is saying that my Microsoft account does not exist. However I am using it on my other laptop and also on my mobile phone. Microsoft Account doesn't exist. So you know how if you go to settings on your pc you can see the Microsoft account you use for the pc. Well the Microsoft account i use for the pc is *** Email address is removed for privacy *** but when i go to sign into it it says that that account doesn't exist so then I try to make an account with that email ...On this other laptop I'm now setting up, the splash page doesn't show up and instead I get the error: "That Microsoft account doesn't exist. Enter a different account or get a new one." After some more research, I found out that some people fixed this by removing the secondary/backup/recovery email on the work account and for some reason, it ...Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook.If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ...Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ...Aug 14, 2021 · Microsoft won't accept password a second time. I just got a new computer. I'm trying to sign into my Microsoft account via my computer but it won't let me. I've changed my password several times. It'll accept a new password and when I go to sign in, it'll accept the password the FIRST TIME. Then it gives me a "give us the password a second time ... Username lookup Check products or services Check if closed Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Move on to the next step: Step 2: Check products or services where you used your Microsoft account 2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3. May 5, 2021 · There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account? Jun 23, 2022 · A Gmail address used with a Microsoft Account is merely a login ID for the Microsoft Account - no more - no less. #2 - An email address can get deleted under two scenarios a) the account itself was closed which if that was the case, you would have a 30-60 day window to cancel the closure (depending on the option selected when the account was ... However, today I tried over and over to log in and just continued to get the following message: "That Microsoft account doesn't exist. Enter a different email address or get a new account." I REALLY need to get back into that account, and I'll even upgrade to the paid version if needed, but i want to know what's causing this and how to get it ...If you’re having issues signing in to your Microsoft account, see Microsoft account help for more info. Select Add email or Add phone number. Follow the instructions to add a new email address or phone number to your Microsoft account aliases. Find out how to change or remove an email address or phone number from your Microsoft account.On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...Feb 21, 2023 · Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9) If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ...As indicated in my original post, the email has NOT been mistyped. We go into Settings, Accounts and the MS email account auto populates. Then click on Manage and Enter and it indicates the account does not exist. We have also manually typed in the email into multiple MS account services and same thing. It does not even get to the password screen.Change the email address or phone number for your Microsoft account. Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices ...A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. Jun 29, 2020 · I tried logging in to my work Microsoft account and whenever I used my login credentials, I was unable to login; this has happened a number of times. I never changed my password or even my school e-mail. I don’t understand why I’m unable to login to my Account. I tried even recovering my account, even that didn’t work. This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ... Jul 28, 2023 · A Microsoft Account is a "connected account" that is not tied to the device itself. A Microsoft Account can be used on any number of devices. Windows Store apps, settings, and data can be accessed from any device you sign in to using cloud storage. To purchase apps from the Windows Store, you must have a Microsoft Account. Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ... Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page.The Microsoft account can be used to log into a Windows 8 computer and it gives you access to online file storage with Skydrive, as well as a host of other services. Separately – separately! – subscribers to Office 365 business plans have an Office 365 account.Username lookup Check products or services Check if closed Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Move on to the next step: Step 2: Check products or services where you used your Microsoft account Jan 12, 2023 · Generally speaking, the OOBE screen will give you the option to choose whether you want to use your personal account or your organisation's account. Note: This does occur if you are logged into OOBE as a personal account under the organization mode, and I have tested this if you select organisation in the OOBE screen. This message will appear. Two types of Microsoft account. The problem is Microsoft’s badly documented difference between a work/school login and a personal login. All Microsoft accounts are either work/school or personal. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesn’t explain that ...Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ...On a different device, open your web browser and navigate to the URL displayed in Minecraft. Enter the code displayed in Minecraft and click Next. Enter the email address, phone number, or Skype username for your Microsoft account and click Next. Once you are signed in, Minecraft will display a welcome message.Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ...Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page.If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed.The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in.Your Microsoft account. Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards. Microsoft account dashboard. We would like to show you a description here but the site won’t allow us.Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.Open payment options. If you can't sign in, try troubleshooting issues with your Microsoft account. 2. Select Add a new payment method. Note: Even though country/region is listed on this page, you cannot change it here. To change your account's country or region, select Your info then Edit country/region. Note: The information must match the ... Jan 14, 2022 · Replied on January 14, 2022. Report abuse. An outlook.com mail account is not an Outlook 365 account, there is no outlook 365 account as such. outlook.com is a free email service that can be viewed in any web browser or added to a Mail Client. There is an MS 365 account that is associated with an Office 365 purchase. May 7, 2020 · In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem. If it is a folder from his consumer OneDrive, you need to sign in with Microsoft account (the account signed up ourselves, it can be Outlook, Hotmail, Gmail and other email address). The OneDrive in Office portal is OneDrive for Business. It is personal sites for Office 365 users. We need to use work/school account (the account created by admin ...Jan 12, 2022 · My daughter's new Samsung A32 Android phone, on which she uses the Microsoft Launcher, Microsoft Edge sync'ed to her account, and Outlook, doesn't show up under her Microsoft account's devices, and as a result her screen time on that device doesn't show up in the weekly reports. This worked fine with her former (Nokia 4.2) phone. To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ...If you forgot your Microsoft account email address or you signed in and got the error message, That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Username lookup. Check products or services. Check if closed.Oct 23, 2018 · On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox. Using one of the user profiles created, I attempted to sign into the new computer. When I entered the email, it resulted in the following message: 'That Microsoft account doesn't exist. Enter a different account or get a new one.' The user and email I tried to use has an Office 365 subscription and is an admin with our Microsoft 365 account. Feb 23, 2021 · I double checked my account info and tried the related phone numbers and alternate email and each time I get "This Microsoft account doesn't exist"! My Microsoft account is my work account under Microsoft 365 Business Premium. I've checked "My Account" and the email & phone numbers listed there are the ones I'm trying that gets the message ... Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed. Open SettingsHi. I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt In reply to Greg Carmack's post on March 9, 2022. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. I decided to created another new Email account and start switching the good email to the new account because ...To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. You may also see some phishing emails about non-payment issues. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at https://account.microsoft ... This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ... Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " On a different device, open your web browser and navigate to the URL displayed in Minecraft. Enter the code displayed in Minecraft and click Next. Enter the email address, phone number, or Skype username for your Microsoft account and click Next. Once you are signed in, Minecraft will display a welcome message.Feb 21, 2023 · Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9) Aug 14, 2021 · Microsoft won't accept password a second time. I just got a new computer. I'm trying to sign into my Microsoft account via my computer but it won't let me. I've changed my password several times. It'll accept a new password and when I go to sign in, it'll accept the password the FIRST TIME. Then it gives me a "give us the password a second time ... Aug 22, 2023 · JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to Windows

How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.. Bar s foods

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May 5, 2021 · There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account? Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accountsYour Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again" Send help! Reply I have the same question (9)Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices, and you can select any of them for sending and receiving email. If you are able to sign in to your Microsoft account in the browser but cannot sign in to the Microsoft Store, you can use this procedure to repair and reinstall the Microsoft Store. Step 1: Check if doesn't have any corrupt files on the windows. 1-Right-Click on Start then click on Windows Powershell (admin)Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Hello there, I was trying to log in to the Design Lab to create and buy a new Xbox Controller. The systems repeatedly refused to let me log in with the error: "Your Microsoft account doesn't contain an email address. Please update your Microsoft account and try signing in again." I get that message while being logged into my MS account / Xbox ...How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.Aug 3, 2022 · 08/03/2022 4 contributors Applies to: Microsoft 365 Feedback When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesn’t exist. Enter a different account or get a new one. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account?It's when i try to log into windows via microsoft account instead of using a local account that I get the message. ... That Microsoft account doesn’t exist.If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. You can also get this prompt if your Microsoft account has been deleted for some reason. One easy way to fix this issue is to use the correct account type while logging in..

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